Refund Policy

At JCAFX Coach (, we strive to provide high-quality forex trading training and services. We want you to be fully satisfied with your purchase. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds are considered.

  1. Eligibility for Refunds: Refunds are applicable only to specific products or services as stated in the respective product description or purchase agreement. Refund eligibility and conditions may vary depending on the type of product or service purchased.
  2. Refund Requests: To request a refund, you must contact our customer support team within the designated refund period. Refund periods may vary depending on the product or service. You will be required to provide the necessary information, including proof of purchase, order details, and a clear explanation for the refund request.
  3. Non-Refundable Items: Certain items are non-refundable. These may include digital downloads, access to online content or courses, subscription fees, and other products or services clearly indicated as non-refundable at the time of purchase.
  4. Refund Review and Processing: Each refund request will be reviewed on a case-by-case basis. We reserve the right to deny refund requests if the product or service has been substantially utilized or if there is evidence of misuse or abuse. Refunds may be issued through the original payment method used for the purchase.
  5. Partial Refunds: In some cases, a partial refund may be granted depending on the circumstances surrounding the refund request and the extent of product or service utilization.
  6. Processing Time: Refund processing time may vary depending on the payment provider and the method of payment used. We will make reasonable efforts to process refund requests in a timely manner.
  7. Communication: Our customer support team will maintain communication with you throughout the refund process. We may request additional information or clarification to facilitate the refund process.
  8. Changes to the Refund Policy: We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact our customer support team through the provided channels.